Postal Address: PO Box 43, Whitford 2149
Factory: 141 Boundary Road, Papakura (viewing by appointment only)
Phone: 0800 unit2go (0800 864 824) or 0064 21 230 5223 (from overseas)
Mon – Fri 8am – 5.30pm
Saturday – By Appointment
Ph/Fax: 09 530 9149 8am -4.30pm Mon – Thurs (Admin office)
Bank Account: 12-3237-0045403-00
Financial Service Provider registration# FSP43603
What should you do if something goes wrong?
We welcome complaints so if you have a problem, concern, or complaint about any part of my/our service, please tell me/us. We have an Internal Complaints Process designed to efficiently handle these issues.
PO Box 43, Whitford 2149
When Unit2go receives a complaint we will attempt to resolve it promptly. If we cannot reach agreement on your complaint, you may refer your complaint to our External Dispute Resolution Scheme, by contacting:
The External Dispute Resolution Scheme is a statutory requirement for us to have, and is a free service established to provide you with an independent mechanism to resolve specific complaints.”